At Arcus, we are committed to creating safe and secure workplace environments for businesses across the UK. Our comprehensive facilities management services are designed to support your evolving needs, ensuring your premises are always protected and operating efficiently. To meet the increasing demands of our customers, we introduced our dedicated shutters, gates, and auto-door team, docks and docking shelters providing robust security solutions tailored to your requirements.
Security is a top priority for all commercial estates. Your first line of defence is ensuring that your shutters, gates, and auto-doors are in optimal condition, performing efficiently and compliantly to protect your property and ensure no disruption to your operations. At Arcus FM, we understand the critical role these elements play in maintaining a secure environment.
Our journey – expanding our services for our customers
Initially, we provided shutter, gate, and auto-door services as a managing agent. However, recognising the need for direct expertise, we hired our first engineer in London in 2019. This marked the beginning of our journey to offer specialised maintenance and installation services for commercial shutters, gates, auto-doors and docking solutions.
Since 2019, we have expanded our team across the UK, now self-delivering 98% of our commercial shutter, gate, auto-door and docks installations and maintenance. Our commitment to quality and customer satisfaction is reflected in our impressive 76% first-fix rate, ensuring prompt and effective solutions.
Our team of highly trained specialists not only installs and maintains your security systems but also offers a comprehensive range of services as part of our Planned Preventative Maintenance (PPM) program. This includes:
Shutters, Gates, Auto-Door and Docks Maintenance: Regular inspections and servicing to ensure optimal performance and compliance with safety standards.
Signage and Lighting Maintenance: Keeping your premises well-lit and appropriately signed to enhance security and visibility.
Reactive Maintenance: Rapid response to any issues with your shutters, gates, auto-doors and docks to minimise downtime and ensure continuous protection.
At Arcus, we prioritise customer service, providing you with improved uptime, reliability, and cost-effective solutions through our quality PPMs. Our dedicated Helpdesk is available 24/7, 365 days a year, ready to support your needs and address any emergencies promptly.
We are committed to the ongoing development of our engineers, ensuring they are equipped to meet the expanding and changing needs of our customers. Our state-of-the-art National Training Centre in Stevenage offers frequent training opportunities, keeping our team at the forefront of industry standards and best practices.
To find out more about Arcus, and to discuss your specific requirements, please get in touch with our team who’ll be happy to help.
Tell us your needsWe comprehensive Mechanical & Electrical services, ensuring efficient maintenance, compliance, and optimisation of your systems through expert engineering solutions.
With F-Gas registered engineers, we provide expert refrigeration services, ensuring all your commercial and industrial maintenance and repair needs are met.
Our skilled team delivers comprehensive building fabric services, ensuring the maintenance, repair, and enhancement of your properties to keep them safe, functional, and visually appealing
We offer expert maintenance and repair services for shutters, gates, and automatic doors, ensuring smooth operation, security, and compliance for your premises.
Our drainage services provide efficient maintenance, repairs, and unblocking solutions to ensure your systems run smoothly and prevent costly disruptions.
Our cleaning services deliver high-quality, tailored solutions to ensure safe, hygienic environments, using innovative techniques and industry-leading standards.
Our groundskeeping services ensure your outdoor spaces are well-maintained, safe, and visually appealing, enhancing the overall appearance of your property.
Our winter maintenance services provide proactive solutions, including gritting and snow clearance, to keep your premises safe and operational during harsh weather conditions.
Arcus delivers customised security solutions, combining expert personnel and advanced technology to safeguard your premises, assets, and people effectively.
At Arcus, we are a technology driven facilities management company that uses in-house developed technology to support our range of services that is delivered by our team of experts known as the SMaRT (Smarter Maintenance and Realtime Technology) Hub
At Arcus, we’re here when you need us most. Our Helpdesk team is available 24 hours a day, seven days a week, 365 days a year.
Arcus Project Services is a service that allows for a completely bespoke and integrated approach that delivers projects in a wide range of sectors.
Arcus building management bureau manage the optimal performance of your building systems. Our technology experts provide our clients and their customers with a comfortable and safe working environment.
Learn more about BMS