Mechanical &
Electrical Services
At Arcus, we understand the unique requirements of different sectors and deliver a range of maintenance standards to ensure your business operates smoothly and safely. Our self-delivered commercial mechanical and electrical (M&E) services are designed to provide a comfortable working environment while maintaining compliance with health and safety regulations.
We have extensive experience in delivering tailored maintenance standards across various sectors, ensuring we meet the specific needs and operational constraints of each customer. Our approach is driven by compliance-related regimes, best practices, and resilience-led specifications, adapting to the unique demands of your business.
Tailored
Maintenance
We implement a matrix of different standards to suit our customer base, including:
SFG20: The industry standard for best practice maintenance, created by the Building Engineering Services Association (BESA). This includes statutory works, mandatory procedures, and routine maintenance.
Compliance-Related: Maintenance specifications based on statutory legislation to ensure legal compliance.
Condition-Based: A dynamic approach where maintenance is driven by the condition of each asset, adapting the frequency and type of activities based on the state of equipment.
Business-Focused: A variant of condition-based maintenance that also considers broader business dynamics, such as capital expenditure programs, lifecycle recommendations, and critical infrastructure needs.
Predictive Maintenance: Utilising IoT technology and telemetry data from building management systems to inform maintenance requirements, combining operational experience and technical knowledge for dynamic specifications.
We are proficient in implementing SFG20 standards, creating maintenance schedules and regimes tailored to your estate. By integrating site locations and asset lists, we identify the relevant SFG20 maintenance codes and incorporate them into existing PPM schedules. Our Computer-Aided Facilities Management (CAFM) systems, including Verisae and Clearview, along with work management tools like Aeromark, ensure we meet the agreed maintenance standards.
Aeromark offers functionalities for scheduling works, real-time updates, team and engineering management, and access to job plans and specifications, ensuring our engineers consistently deliver the required standards.
Our PPM model is designed to proactively identify and resolve issues, minimising disruptions from reactive maintenance. We create site-specific checklists aligned with SFG20 requirements, digitally record service lists, and maintain hard copy service/logbooks for offline access. Our qualified engineers, supported by regional managers who conduct random inspections, ensure legal compliance and high-quality service delivery.
Quality
Audit Programme
Our Internal Audit programme is fundamental to maintaining high standards. Based on a risk-based approach, audits include:
Integrated Management System (IMS): Evaluating the IMS, identifying needs and expectations, and addressing risks and opportunities.
Policies and Procedures: Reviewing policies, procedures, and communication strategies.
Standard Operating Procedures (SOPs): Assessing review dates, process flows, and colleague knowledge.
Service Specifications: Ensuring services align with agreed specifications.
Planned Maintenance Schedule: Reviewing PPM schedules, work orders, documentation, and contractor competency.
Performance Measures: Evaluating SLAs, KPIs, and customer satisfaction.
Training and Competencies: Reviewing colleague training and compliance.
Commitment to Excellence
Our approach ensures a “fit for purpose” maintenance solution, guided by SFG20, CIBSE, and manufacturer recommendations. We focus on customer needs, offering flexibility, responsiveness, and strategic advice to maintain safe and compliant facilities. Innovation and sustainability are central to our services, driving efficiencies and supporting carbon management plans.
Expertise and training at our
National Training Centre
Continuous training at our National Training Centre ensures our engineers stay updated with the latest industry advancements, emerging technologies, and best practices.
M&E
We comprehensive Mechanical & Electrical services, ensuring efficient maintenance, compliance, and optimisation of your systems through expert engineering solutions.
Refrigeration
With F-Gas registered engineers, we provide expert refrigeration services, ensuring all your commercial and industrial maintenance and repair needs are met.
Building Fabric
Our skilled team delivers comprehensive building fabric services, ensuring the maintenance, repair, and enhancement of your properties to keep them safe, functional, and visually appealing
Shutters, Gates, and Auto-Doors
We offer expert maintenance and repair services for shutters, gates, and automatic doors, ensuring smooth operation, security, and compliance for your premises.
Drainage
Our drainage services provide efficient maintenance, repairs, and unblocking solutions to ensure your systems run smoothly and prevent costly disruptions.
Cleaning
Our cleaning services deliver high-quality, tailored solutions to ensure safe, hygienic environments, using innovative techniques and industry-leading standards.
Grounds Keeping
Our groundskeeping services ensure your outdoor spaces are well-maintained, safe, and visually appealing, enhancing the overall appearance of your property.
Winter Maintenance
Our winter maintenance services provide proactive solutions, including gritting and snow clearance, to keep your premises safe and operational during harsh weather conditions.
Security Services
Arcus delivers customised security solutions, combining expert personnel and advanced technology to safeguard your premises, assets, and people effectively.
Technology
At Arcus, we are a technology driven facilities management company that uses in-house developed technology to support our range of services that is delivered by our team of experts known as the SMaRT (Smarter Maintenance and Realtime Technology) Hub
Helpdesk
At Arcus, we’re here when you need us most. Our Helpdesk team is available 24 hours a day, seven days a week, 365 days a year.
Arcus Project Services (APS)
Arcus Project Services is a service that allows for a completely bespoke and integrated approach that delivers projects in a wide range of sectors.
Building Management Systems (BMS)
Arcus building management bureau manage the optimal performance of your building systems. Our technology experts provide our clients and their customers with a comfortable and safe working environment.
Learn more about BMSSupport with
your estate
To find out more about Arcus, and to discuss your specific requirements, please get in touch with our team who’ll be happy to help.
Tell us your needs