Mechanical &
Electrical Services
At Arcus, we understand the unique requirements of different sectors and deliver a range of maintenance standards to ensure your business operates smoothly and safely. Our self-delivered commercial mechanical and electrical (M&E) services are designed to provide a comfortable working environment while maintaining compliance with health and safety regulations.
We have extensive experience in delivering tailored maintenance standards across various sectors, ensuring we meet the specific needs and operational constraints of each customer. Our approach is driven by compliance-related regimes, best practices, and resilience-led specifications, adapting to the unique demands of your business.
Tailored
Maintenance
We implement a matrix of different standards to suit our customer base, including:
SFG20: The industry standard for best practice maintenance, created by the Building Engineering Services Association (BESA). This includes statutory works, mandatory procedures, and routine maintenance.
Compliance-Related: Maintenance specifications based on statutory legislation to ensure legal compliance.
Condition-Based: A dynamic approach where maintenance is driven by the condition of each asset, adapting the frequency and type of activities based on the state of equipment.
Business-Focused: A variant of condition-based maintenance that also considers broader business dynamics, such as capital expenditure programs, lifecycle recommendations, and critical infrastructure needs.
Predictive Maintenance: Utilising IoT technology and telemetry data from building management systems to inform maintenance requirements, combining operational experience and technical knowledge for dynamic specifications.
We are proficient in implementing SFG20 standards, creating maintenance schedules and regimes tailored to your estate. By integrating site locations and asset lists, we identify the relevant SFG20 maintenance codes and incorporate them into existing PPM schedules. Our Computer-Aided Facilities Management (CAFM) systems, including Verisae and Clearview, along with work management tools like Aeromark, ensure we meet the agreed maintenance standards.
Aeromark offers functionalities for scheduling works, real-time updates, team and engineering management, and access to job plans and specifications, ensuring our engineers consistently deliver the required standards.
Our PPM model is designed to proactively identify and resolve issues, minimising disruptions from reactive maintenance. We create site-specific checklists aligned with SFG20 requirements, digitally record service lists, and maintain hard copy service/logbooks for offline access. Our qualified engineers, supported by regional managers who conduct random inspections, ensure legal compliance and high-quality service delivery.
Quality
Audit Programme
Our Internal Audit programme is fundamental to maintaining high standards. Based on a risk-based approach, audits include:
Integrated Management System (IMS): Evaluating the IMS, identifying needs and expectations, and addressing risks and opportunities.
Policies and Procedures: Reviewing policies, procedures, and communication strategies.
Standard Operating Procedures (SOPs): Assessing review dates, process flows, and colleague knowledge.
Service Specifications: Ensuring services align with agreed specifications.
Planned Maintenance Schedule: Reviewing PPM schedules, work orders, documentation, and contractor competency.
Performance Measures: Evaluating SLAs, KPIs, and customer satisfaction.
Training and Competencies: Reviewing colleague training and compliance.
Commitment to Excellence
Our approach ensures a “fit for purpose” maintenance solution, guided by SFG20, CIBSE, and manufacturer recommendations. We focus on customer needs, offering flexibility, responsiveness, and strategic advice to maintain safe and compliant facilities. Innovation and sustainability are central to our services, driving efficiencies and supporting carbon management plans.
Expertise and training at our
National Training Centre
Continuous training at our National Training Centre ensures our engineers stay updated with the latest industry advancements, emerging technologies, and best practices.
M&E
Our commercial mechanical and electrical engineers are customer focused and work efficiently. With our planned preventative schedules, we work to ensure that customers can focus on what they do best and leave the rest to us.
Refrigeration
As commercial and industrial refrigeration experts, our F-Gas registered refrigeration engineers are on hand to support your refrigeration maintenance and repair needs.
Building Fabric
Arcus’s building fabric services supports our customer in keeping their premises functional whilst providing a safe and aesthetically pleasing working environment.
Shutters, Gates, and Auto-Doors
Security is a top priority for all commercial estates and the first line of defence is ensuring your shutters, gates, and auto-doors are performing efficiently.
Drainage
At Arcus, we put health and safety first and understand the risks that drainage issues can have on your business.
Cleaning
Arcus’s cleaning services is one of our largest and most sought after self-delivered services. Our dedicated team of BICSc trained commercial cleaners provide our customers with clean, safe, and hygienic working environments.
Grounds Keeping
As part of Arcus’s full facilities management service, we work closely with our partners to provide nationwide ground maintenance and commercial landscaping services to the outside of your estates.
Winter Maintenance
Arcus’ Winter Maintenance services, we provide commercial winter gritting and commercial snow clearance services to keep the areas around your estate safe.
Technology
At Arcus, we are a technology driven facilities management company that uses in-house developed technology to support our range of services that is delivered by our team of experts known as the SMaRT (Smarter Maintenance and Realtime Technology) Hub
Helpdesk
At Arcus, we’re here when you need us most. Our Helpdesk team is available 24 hours a day, seven days a week, 365 days a year.
Arcus Projects
Arcus Projects is a service that allows for a completely bespoke and integrated approach that delivers projects in a wide range of sectors.
Building Management Systems (BMS)
Arcus building management bureau manage the optimal performance of your building systems. Our technology experts provide our clients and their customers with a comfortable and safe working environment.
Learn more about BMSSupport with
your estate
To find out more about Arcus, and to discuss your specific requirements, please get in touch with our team who’ll be happy to help.
Tell us your needs